Individual Booking Form

Please complete the booking form below to confirm your training with Optimal First Aid Ltd.

By submitting this form, you confirm that you are authorised to make the booking on behalf of your organisation, have read the Booking Information and Terms & Conditions below, and agree to them. You also confirm that you have selected training appropriate to your organisation’s activities, risks and operational requirements.

Course Title: *

Venue/Location *

Course Date(s): *

Company / Organisation & Invoice Address *

Please provide the full company name and invoice address.

First name and last name (as your photo ID reads) *

Date of Birth

Email (if MOD use personal) *

Phone Number *

Do you require reasonable adjustments for dyslexia or other *

Are you able to read and write in English *

phone number Declaration

Do you have any medical conditions if any relevant - examples: asthma or diabetes *

Emergency contact name and phone number *

Booking Confirmation *

I have read and agree to the Booking Information and Terms & Conditions.
I understand the learner attendance and practical requirements.

Declaration - Full Name *

I confirm that I am authorised to make this booking on behalf of my organisation and that the information provided is accurate.

Date *

GDPR Agreement *

I consent to Optimal First Aid Ltd collecting and processing the information provided in this form for the purpose of administering my booking, issuing invoices and certificates, and contacting me regarding my training. My information will be processed in accordance with the Privacy Policy.

Booking Information

Please read the information below before submitting your booking. By completing the booking form, you confirm that you have read and understood the information on this page and agree to our Terms & Conditions.

Payment

Full payment for the training course is required at the time of booking to secure your course date. Bookings are not confirmed until payment has been received.

The invoice issued at the time of booking covers the full cost of the training course. Where an external awarding organisation learner registration fee applies (for example, Qualsafe Awards), this will be invoiced separately after the course has been completed. This ensures registration fees are only charged for learners who attend and complete the course.

Cancellations

If you need to cancel your booking, the following charges apply:

28 days or more before the course: Full refund.
Less than 28 days before the course: 50% of the course fee payable.
5 days or less before the course: 100% of the course fee payable.

Cancellations must be made in writing by emailing info@optimalfirstaid.co.uk.

Please refer to our Terms & Conditions for full details of our cancellation and refund policy.

Learner Attendance & Practical Requirements

To achieve certification, all learners must:

Attend the full duration of the course.
Be free from work duties, telephone calls and other interruptions during training.
Actively participate in all practical exercises and assessments.
Be physically able to complete practical activities, including approximately two minutes of CPR on the floor.
Wear suitable clothing for practical scenarios.
Inform us before the course of any medical conditions, injuries or disabilities so that reasonable adjustments can be considered where appropriate.

Learners who do not meet the attendance or assessment requirements may be unable to achieve certification.

Training at Your Venue

Where training is delivered at your premises, you are responsible for providing a suitable learning environment.

The venue should:

Be clean, well-lit and adequately ventilated.
Be used exclusively for the training session and remain free from interruptions.
Provide sufficient space for classroom learning and practical activities.
Allow furniture to be moved where necessary to create adequate floor space.
Provide suitable parking close to the training location.
Be available to the trainer at least 45 minutes before the course start time.

Where outdoor practical sessions form part of the course, a suitable outdoor area should also be available.

If you do not have a suitable venue, Optimal First Aid can arrange one on your behalf. Additional venue hire charges may apply.

Our trainer will complete a venue-specific risk assessment before training begins.

Venue Readiness

The training venue must be fully prepared and available at the agreed start time. Delays in access or unsuitable facilities may reduce available training time or require the course to be postponed. Any additional costs resulting from venue issues outside the control of Optimal First Aid Ltd may be charged to the client.

Trainer Access

Our trainer will normally arrive up to 45 minutes before the course begins to prepare equipment and the training environment. At the end of the course, reasonable time will also be required to pack away equipment and complete course administration.

Further Information

Information about our trainer competence, quality assurance processes, certification arrangements and employer responsibilities can be found on our Training Standards, Quality Assurance & Compliance page.

By submitting your booking, you confirm that:

You are authorised to make the booking on behalf of your organisation.
You have selected training appropriate to your organisation’s activities and risks.
You have read and agree to our Booking Information and Terms & Conditions found below.